Receive homeowner leads
Review the project scope, budget, and timeline before starting the bid process.
For contractors
Bid with confidence on projects backed by verified funds.
SafeBilled provides contractors with clearly scoped homeowner projects, practical bidding information, and a transparent milestone payment process during home improvement projects.
Bid with confidence
Ask questions, request walkthrough, and build estimate against homeowner's expectations.
View expected payout
Any applicable processing or project fees will be deducted from the contractor payout.
Set up payouts
Contractors complete Stripe-hosted payout setup before SafeBilled can send approved contractor payouts.
How SafeBilled works
From profile setup to approved payout
SafeBilled gives contractors a clearer path to qualified projects, funded milestone work, homeowner review, and documented payment release.
Completed milestone work follows homeowner review before funds are released.
- 1
Create your profile
Complete your business profile, licenses, insurance, and work examples for homeowner review.
- 2
Invite your customers
Offer homeowners a protected payment process that can reduce deposit concerns and build trust.
- 3
Receive a project
Review matching project opportunities and decide whether to accept or pass before estimating.
- 4
Submit estimate
Send scope, milestone schedule, payment amounts, and project terms for homeowner review.
- 5
Start the work
Begin once the homeowner approves and funds the project milestones through SafeBilled.
- 6
Request milestone payment
Submit a payment request with photos or documentation when milestone work is complete.
- 7
Homeowner review
The homeowner has up to 5 days to approve the milestone or raise a legitimate concern.
- 8
Get paid
After approval or deemed approval, SafeBilled releases payment to your connected bank account.
Contractor payout structure
Contractor Merchant Fee
Credit cardApplies to card-funded work and is deducted from contractor payout.
3%
Contractor Project Fee
All payment methodsApplies only to funded jobs accepted through bid opportunities, not direct 1-on-1 projects.
1.95%
FAQ
Contractors questions
Why should I use SafeBilled instead of collecting payment directly?+-
SafeBilled helps bridge the trust gap in home improvement by providing: Verified project opportunities Clear milestone-based payment expectations Homeowner funding verification Documented approvals and change orders A structured payment process designed to reduce misunderstandings In addition, SafeBilled can be a powerful marketing tool for contractors. Homeowners often hesitate to move forward because they're worried about paying too much upfront or losing control of their money. By using SafeBilled, contractors can offer a payment process where funds are protected and released only after completed work is reviewed through the Conditional Payment Release process. This added layer of transparency can help contractors build credibility, reduce homeowner hesitation, and win projects that might otherwise be delayed or never move forward. Simply put: SafeBilled helps homeowners feel confident hiring you, helping you close on more projects.
When do I get paid?+-
Payment follows performance. Once a milestone is completed, submit a milestone request with any required photos or documentation. SafeBilled then initiates a Conditional Payment Release process. The homeowner has up to 5 days to review the work and either approve it or raise a concern. If the homeowner approves the milestone, payment is released. If a concern is raised during the review period, payment is paused while the issue is reviewed. If the homeowner takes no action within the 5-day review period, the milestone is automatically deemed approved, and the funds are released to you. This process helps ensure contractors are paid for completed work while giving homeowners a reasonable opportunity to verify that the milestone was completed as agreed.
Are the homeowner's funds already available?+-
Yes. SafeBilled verifies and protects homeowner funding before work begins, helping reduce the risk of completing work and then waiting on payment. Funds are released according to approved project milestones.
What happens if the homeowner raises a concern?+-
SafeBilled pauses the payment release for the disputed milestone while both parties provide information. SafeBilled's role is to facilitate communication and document collection. If the parties cannot resolve the issue, they may pursue mediation, arbitration, or other remedies outlined in their agreement.
What does it cost contractors to use SafeBilled?+-
If SafeBilled provides the homeowner project through a bid opportunity, a 1.95% Contractor Project Fee applies to funded jobs accepted through those opportunities and is deducted from contractor payouts. Direct 1-on-1 projects do not have this fee. For card-funded work, the Contractor Merchant Fee may also be deducted to cover card processing costs.
Can I request additional money if the scope changes?+-
Yes. Submit a Change Order describing the revised scope of work and cost. The homeowner must approve the Change Order and provide any additional funding before related work proceeds and the next milestone payment can be released.
Do I need a license and insurance?+-
Contractors are responsible for maintaining any licenses, permits, certifications, and insurance required for their trade and location. SafeBilled may verify these credentials as part of the contractor onboarding and review process.